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alleviate that problem and this is what i did not do this is my mistake is go on the website and register and when it brings you to the credit card details at the bottom just do not fill that in and my friend did this and actually she was still matched with a therapist she could message uh discover brand-new ones if required and after that she was charged again to mitigate that exit out and just push off that payment as long as you can because truly you shouldn’t be spending for the time where they’re trying to find a therapist for you right you shouldn’t be spending for the time you’re looking for a therapist it’s not therapy and also i believe it ought to be charged per session and not each month one time my therapist stated she was busy and she could not session and she didn’t truly comprise that hour um that i was entitled to each week so that’s basically what 60 or 70 dollars that i simply paid for absolutely nothing so it’s really unmanaged and i really truly do not like that at all another problem they don’t state explicitly how many video or chat sessions you’re entitled to each week or rather they do however it’s not really specific i needed to go digging through a couple google searches in the frequently asked question for example they don’t state clearly just how much time you’re entitled to weekly and it feels sort of like bargaining or like the luck of the draw for instance my counselor ended up giving me one hour per week but my friend really says her counselor on betterhelp is only doing about thirty minutes a week so it feels sort of awkward to need to consider that and to need to push your


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therapist for that time you should not need to consider that i wish to just sign up and focus on therapy i do not want to be sort of bothered by this exchange of you know your therapist being hectic and you desiring more time that’s simply not appropriate at all um that’s not what you’re paying to handle you should not need to pay to manage that time in my opinion so yeah it should be way way method more regulated and then again i believe you ought to pay per those sessions for example it’s not fair that my friend is only getting 2 hours a month and i’m getting four and we’re paying the same quantity so it’s kind of like the wild wild west like unmanaged and sort of every guy for themself actually i’m truly not a fan truly actually actually not a fan of their payment system actually not a fan of that sort of each situation is different with the therapist um another thing too which i believe is essential is you can actually pick your own therapist if you register online they put you through this little sort of algorithm test thing and they match you with someone but it’s not obvious however if you i think unmatch that therapist and after that go to the bottom of the page then there’s a small little link in the footer that says find a therapist so you can find a therapist there and attempt to pay once again as late as possible because it appears like they’re sort of attempting to get money from you as quick as they can which yeah i’m not a huge fan of that oh basically much better aid to me it’s quick it’s cheap um but it’s kind of like the mcdonald’s of treatment that’s the impression that i get the quality is good but i can tell my therapist is really busy that’s sort of the impression i get of numerous therapists on there is that they’re very busy and it’s a bit

of a battle to schedule with them obviously i reside in japan and numerous live in america so that’s an additional challenge but yeah total the monetary part of it i’m really not impressed with how they established their billing system and why i was charged instantly and after that paid basically a little bit of my time for them to just find me a therapist and yeah again my therapist likewise is good she’s excellent she’s extremely experienced however she seems rather busy and does not respond too quickly to my messages and once again i think at one week it’s just been one week out of the 4 or five that i’ve done but she was hectic and just we didn’t session so so let’s go to some suggestions once again tip primary exit out of all payments and push that off as long as you can i really don’t believe it’s fair for them to make you pay for you looking for a counselor that’s not what the service is if you’re doing better assistance ensure to look out for the timing you’re entitled to one hour a week uh suggestion number two so of those one hour a week sessions that you have i advise downloading obs studio which is a screen recording software application and if you utilize that you can actually evaluate record