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reduce that problem and this is what i did not do this is my error is go on the site and register and when it brings you to the credit card info at the bottom just don’t fill that in and my friend did this and really she was still matched with a therapist she could message uh discover new ones if required and after that she was charged once again to alleviate that exit out and simply push off that payment as long as you can because truly you shouldn’t be spending for the time where they’re trying to find a therapist for you right you should not be paying for the time you’re looking for a therapist it’s not therapy and also i believe it ought to be charged per session and not monthly one time my therapist stated she was hectic and she could not session and she didn’t actually comprise that hour um that i was entitled to weekly so that’s essentially what 60 or 70 dollars that i simply spent for absolutely nothing so it’s really unmanaged and i actually actually don’t like that at all another problem they don’t state clearly the number of video or chat sessions you’re entitled to weekly or rather they do however it’s not very specific i needed to go digging through a couple google searches in the frequently asked question for example they don’t say explicitly how much time you’re entitled to weekly and it feels sort of like bargaining or like the luck of the draw for instance my counselor ended up offering me one hour weekly however my friend really says her therapist on betterhelp is just doing about 30 minutes a week so it feels kind of awkward to need to think about that and to have to press your


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counselor for that time you should not have to think of that i want to simply sign up and focus on therapy i don’t wish to be sort of troubled by this give and take of you understand your therapist being busy and you desiring more time that’s just not suitable at all um that’s not what you’re paying to manage you shouldn’t have to pay to manage that time in my viewpoint so yeah it need to be method way method more regulated and after that once again i think you must pay per those sessions for instance it’s unfair that my friend is only getting two hours a month and i’m getting 4 and we’re paying the exact same quantity so it’s kind of like the wild wild west like unmanaged and type of every guy for themself really i’m truly not a fan truly truly really not a fan of their payment system truly not a fan of that kind of each situation is various with the therapist um another thing too which i believe is important is you can in fact select your own therapist if you register online they put you through this little type of algorithm test thing and they match you with someone but it’s not apparent but if you i think unmatch that therapist and after that go to the bottom of the page then there’s a small little link in the footer that says find a therapist so you can discover a therapist there and attempt to pay once again as late as possible because it appears like they’re sort of attempting to get money from you as fast as they can which yeah i’m not a huge fan of that oh essentially better help to me it’s fast it’s cheap um however it’s sort of like the mcdonald’s of treatment that’s the impression that i get the quality is decent but i can tell my therapist is really hectic that’s kind of the impression i get of lots of therapists on there is that they’re very busy and it’s a little bit

of a battle to arrange with them obviously i live in japan and numerous reside in america so that’s an extra challenge but yeah general the financial part of it i’m really not satisfied with how they established their billing system and why i was charged right away and then paid basically a little bit of my time for them to just discover me a therapist and yeah once again my therapist likewise is excellent she’s excellent she’s really skilled but she appears quite busy and does not respond too quickly to my messages and once again i think at one week it’s just been one week out of the 4 or five that i’ve done but she was hectic and just we didn’t session so so let’s go to some pointers once again tip number one exit out of all payments and push that off as long as you can i truly don’t believe it’s fair for them to make you pay for you searching for a counselor that’s not what the service is if you’re doing better assistance make certain to watch out for the timing you’re entitled to one hour a week uh pointer number two so of those one hour a week sessions that you have i recommend downloading obs studio which is a screen recording software application and if you use that you can really screen record