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alleviate that issue and this is what i did refrain from doing this is my error is go on the site and sign up and when it brings you to the credit card info at the bottom just do not fill that in and my friend did this and in fact she was still matched with a therapist she might message uh find brand-new ones if required and after that she was charged again to alleviate that exit out and just push off that payment as long as you can because truly you should not be paying for the time where they’re trying to find a therapist for you right you shouldn’t be paying for the time you’re trying to find a therapist it’s not treatment and also i think it ought to be charged per session and not monthly one time my therapist said she was hectic and she could not session and she didn’t really make up that hour um that i was entitled to weekly so that’s essentially what 60 or 70 dollars that i just paid for absolutely nothing so it’s really unmanaged and i truly actually don’t like that at all another concern they do not state clearly how many video or chat sessions you’re entitled to weekly or rather they do but it’s not extremely explicit i had to go digging through a couple google searches in the frequently asked question for example they do not state clearly how much time you’re entitled to per week and it feels sort of like bargaining or like the luck of the draw for instance my counselor ended up providing me one hour weekly however my friend really states her therapist on betterhelp is only doing about thirty minutes a week so it feels kind of uncomfortable to require to think about that and to need to push your


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therapist for that time you shouldn’t need to think of that i want to just sign up and concentrate on treatment i do not wish to be sort of troubled by this give and take of you understand your therapist being hectic and you wanting more time that’s just not proper at all um that’s not what you’re paying to manage you should not need to pay to manage that time in my opinion so yeah it must be method way method more regulated and after that again i think you need to pay per those sessions for example it’s not fair that my friend is just getting two hours a month and i’m getting 4 and we’re paying the same amount so it’s kind of like the wild wild west like unmanaged and type of every man for themself actually i’m really not a fan truly really really not a fan of their payment system really not a fan of that type of each situation is various with the therapist um another thing too which i believe is necessary is you can actually select your own therapist if you sign up online they put you through this little kind of algorithm test thing and they match you with somebody however it’s not apparent but if you i think unmatch that therapist and after that go to the bottom of the page then there’s a small little link in the footer that states find a therapist so you can discover a therapist there and attempt to pay again as late as possible because it seems like they’re kind of attempting to get money from you as quick as they can which yeah i’m not a huge fan of that oh essentially better aid to me it’s quick it’s cheap um but it’s type of like the mcdonald’s of treatment that’s the impression that i get the quality is good but i can tell my therapist is really hectic that’s kind of the impression i get of numerous therapists on there is that they’re really hectic and it’s a little bit

of a battle to arrange with them of course i live in japan and many live in america so that’s an additional difficulty but yeah total the monetary part of it i’m truly not impressed with how they set up their billing system and why i was charged immediately and then paid basically a little bit of my time for them to simply discover me a therapist and yeah again my therapist likewise is great she’s very good she’s very skilled but she seems quite hectic and doesn’t respond too quickly to my messages and once again i believe at one week it’s just been one week out of the four or 5 that i’ve done but she was busy and just we didn’t session so so let’s go to some pointers again tip top exit out of all payments and push that off as long as you can i truly do not think it’s fair for them to make you pay for you searching for a therapist that’s not what the service is if you’re doing better aid make sure to look out for the timing you’re entitled to one hour a week uh pointer number two so of those one hour a week sessions that you have i suggest downloading obs studio which is a screen recording software application and if you utilize that you can really evaluate record