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mitigate that problem and this is what i did not do this is my error is go on the site and register and when it brings you to the credit card information at the bottom simply do not fill that in and my friend did this and actually she was still matched with a therapist she might message uh find new ones if required and after that she was charged again to reduce that exit out and just push off that payment as long as you can because truly you should not be spending for the time where they’re looking for a therapist for you right you should not be spending for the time you’re trying to find a therapist it’s not treatment and also i think it should be charged per session and not monthly one time my therapist stated she was busy and she couldn’t session and she didn’t actually make up that hour um that i was entitled to each week so that’s basically what 60 or 70 dollars that i just paid for absolutely nothing so it’s very unmanaged and i really actually do not like that at all another problem they do not state clearly the number of video or chat sessions you’re entitled to each week or rather they do but it’s not very explicit i needed to go digging through a couple google searches in the frequently asked question for example they don’t state clearly how much time you’re entitled to weekly and it feels sort of like haggling or like the luck of the draw for instance my therapist wound up giving me one hour each week but my friend actually states her counselor on betterhelp is just doing about 30 minutes a week so it feels kind of uncomfortable to require to think of that and to have to press your


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therapist for that time you shouldn’t have to think about that i wish to simply sign up and concentrate on therapy i don’t want to be kind of troubled by this take and give of you know your therapist being hectic and you wanting more time that’s simply not proper at all um that’s not what you’re paying to manage you shouldn’t need to pay to manage that time in my viewpoint so yeah it should be method way method more regulated and then again i think you ought to pay per those sessions for example it’s not fair that my friend is only getting two hours a month and i’m getting 4 and we’re paying the same amount so it’s kind of like the wild wild west like unmanaged and sort of every male for themself really i’m actually not a fan truly actually really not a fan of their payment system actually not a fan of that kind of each circumstance is various with the therapist um another thing too which i think is important is you can actually pick your own therapist if you sign up online they put you through this little sort of algorithm test thing and they match you with somebody however it’s not obvious but if you i believe unmatch that therapist and then go to the bottom of the page then there’s a small little link in the footer that says find a therapist so you can find a therapist there and try to pay once again as late as possible because it seems like they’re kind of attempting to get money from you as quickly as they can which yeah i’m not a big fan of that oh basically much better help to me it’s fast it’s cheap um but it’s sort of like the mcdonald’s of therapy that’s the impression that i get the quality is decent however i can tell my therapist is really hectic that’s sort of the impression i get of lots of therapists on there is that they’re really busy and it’s a little bit

of a battle to arrange with them obviously i reside in japan and many live in america so that’s an extra challenge but yeah total the monetary part of it i’m actually not impressed with how they set up their billing system and why i was charged immediately and then paid basically a bit of my time for them to just discover me a therapist and yeah again my therapist likewise is good she’s excellent she’s extremely knowledgeable but she seems quite busy and doesn’t respond too quickly to my messages and once again i think at one week it’s only been one week out of the 4 or five that i have actually done but she was hectic and simply we didn’t session so so let’s go to some tips again tip number one exit out of all payments and push that off as long as you can i truly do not believe it’s fair for them to make you pay for you searching for a therapist that’s not what the service is if you’re doing better assistance make sure to keep an eye out for the timing you’re entitled to one hour a week uh tip number two so of those one hour a week sessions that you have i suggest downloading obs studio which is a screen recording software application and if you use that you can really evaluate record